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Return policy
You can, within 30 days of receiving a product ordered from www.krymmel.eu return any product.
The Product must be returned to us undamaged and in the same condition as you received.
The refund can take up to 5 business days from returning your item until it has entered our system.

Mistakes in the order confirmation
As a customer, you are responsible for checking your order confirmation for typing mistakes when you received confirmation from email.
If a product has been entered incorrectly and you immediately notice the mistake, please contact our service department at info@krymmel.com so we can correct the order before we sent it with Postnord.

Complaints and defects.
If an item is defective, or you received the wrong item, you have the right to return and get the money back. Please contact us at info@krymmel.com and we will help you with the return.

Ordinary wear and tear are not justified.
Sewn buttons can come off in use. This is not a complaint. We are obviously helpful in sending extra buttons if necessary.

Remember to fill in a return slip together with the goods you return!

Click here to open
 "Return slip".