Netherlands freight cost 10 euro. Free shipping over 100 euro.
Krymmel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
You can, within 30 days of receiving a product ordered from www.krymmel.com return any product that you are not completely happy with.
Once you decide to return any product you must not use it and must take good care of it whilst it remains in your possession. The Product must be returned to us undamaged and in the same state in which it was sold to you.
The refund can take up to 5 business days from returning your item until it has entered our system.
Mistakes in the order confirmation
As a customer, you are responsible for checking your order confirmation for typing mistakes when it is received through the mail, immediately after the order has been entered. If a product has been entered incorrectly and you immediately notice the mistake, please contact our service department at firstname.lastname@example.org so we can correct the order before it is sent by mail.
Complaints and defects.
If an item is defective, or you received the wrong item, you have the right to return and get the money back. Please contact us and we will help you with the return.
Ordinary wear and tear are not justified.
Sewn buttons can come off in use. This is not a complaint. We are obviously helpful in sending extra buttons if necessary.
Remember to fill in a return slip together with the goods you return!
Click here to open "Return slip".
Terms of payment.
Payment can be made via the following payment card:
• VISA card
• VISA ELEKTRON
The data sent in connection with your purchase is encrypted (SSL), and it is only PBS that can read them. Your payment will be raised first on your payment card on the day your order is shipped and we can never withdraw a larger amount than you approved at the time of purchase. There is a small fee on foreign cards.
Security of your payment.
PBS ensures that your payment passes through to the recipient, complying with all rules and requirements for national and international Internet payments.
PLEASE NOTE THAT WE DO NOT RETAIN OR STORE ANY PERSONAL FINANCIAL DETAILS REGARDING YOU OR YOUR PURCHASE i.e. debit or credit card details.